SYM offers clients a comprehensive, worldwide maintenance and repairs programme. We will source, supply and fit all parts wherever you are docked in the world. Our extensive network of skilled contacts ensures your vessel has access to the best local engineering, technical and safety talent. As our in-house technical know how is so broad and in-depth, we can troubleshoot any issue quickly and efficiently, often dispatching resources within the hour.
We work closely with classification societies to stay abreast of the latest regulations, and enjoy privileged access to our marine engineering partners at major engine manufacturers and shipyards. SYM will ensure your superyacht is maintained to the highest possible standard using the latest marine technologies.
SYM’s services mean that we can fully enjoy our yachting experience without having to think about, worry, or take care of anything else. They have time and time again demonstrated flexibility to tailor their services to exactly what we need.
SYM were first employed as our yacht managers in 2012. Since then they have been an integral part of our yachting experience, for our 88ft to the 115ft we currently have. They take care of all Captain and Crew recruitment and have produced some truly exceptional personnel who have maximised our yachting experiences throughout the years. In addition, they have been on hand to deal with stressful issues such as quick crew turnaround in unforeseen circumstances.
Secondly, SYM produce accurate budget and actual financial accounts each month. They have worked with us through the years, learning our spending habits in order to produce a more and more specific budget each season, which is important to us so that we are able to very accurately forecast and be confident of our expenditures, ahead of each season.
Moreover, SYM have been absolutely exceptional in working with our Captain and Engineer to undertake repairs onboard. Without SYM, we would have had to deal with this issue in an industry that we have little experience and I am certain that we would not have achieved the same results.
Finally, SYM’s service goes above and beyond their standard services. We have just finished building a house in Antibes and they have helped us on countless occasions with matters both big and small, at no extra cost and this is the kind of customer service and flexibility that they demonstrate season after season for us.
Overall SYM’s services mean that we can fully enjoy our yachting experience without having to think about, worry, or take care of anything else. They have time and time again demonstrated flexibility to tailor their services to exactly what we need.