The appointment of the right captain and crew is paramount. It ensures the optimum operation of your vessel and your enjoyment.
At SYM, we possess a database in excess of 6,500 crew members across 65 nationalities. We thoroughly authenticate an individual's credentials and references and pre-interview candidates before presenting them to you, and that is just for starters.
We work in close proximity with you and your captain to create a bespoke manning strategy taking into account flag state, commercial and private registration and where you want to cruise. At this stage, our experience is vital. We match crew to the needs of both an owner and the vessel to guarantee you receive the best operational, navigation, engineering, catering and service expertise.
Once your captain and crew are in place we can manage the ongoing relationship. We can help create contracts, set-up and manage payroll and liaise to provide travel, medical and liability insurance. Most importantly, we remain in constant dialogue with owners and their captains in order to monitor performance and ascertain needs over time.
Such is the thoroughness of our captain and crew placement service that many have been moved to compare our operation to more established Human Resources services. We cannot comment on that. But we do know people are important, and we have access to some of the finest.
We have found the help over the years to be invaluable for the smooth running of a very social boat, which although only in use for a few weeks a year, needs constant maintenance.
Paul and I and our extended family enjoy the benefits of using SYM's services not only for the servicing and technical support but also for the assistance with day to day life on board. We have found the help over the years to be invaluable for the smooth running of a very social boat, which although only in use for a few weeks a year, needs constant maintenance .
It has always been a joy to walk onto our boat and have the feeling of arriving on a brand new one, with every surface gleaming and even the smallest detail attended to.
We have often used the efficient and knowledgeable concierge service on hand to assist with booking local restaurants, taxis and facilitating deliveries of supplies, not to mention help with trying to second guess the local weather conditions.
We really appreciate the personal contact with friendly staff who have always been on hand to welcome our family and friends, we have always thought of our boat as a second home, so discretion and privacy are very important to us.