The appointment of the right captain and crew is paramount. It ensures the optimum operation of your vessel and your enjoyment.
At SYM, we possess a database in excess of 6,500 crew members across 65 nationalities. We thoroughly authenticate an individual's credentials and references and pre-interview candidates before presenting them to you, and that is just for starters.
We work in close proximity with you and your captain to create a bespoke manning strategy taking into account flag state, commercial and private registration and where you want to cruise. At this stage, our experience is vital. We match crew to the needs of both an owner and the vessel to guarantee you receive the best operational, navigation, engineering, catering and service expertise.
Once your captain and crew are in place we can manage the ongoing relationship. We can help create contracts, set-up and manage payroll and liaise to provide travel, medical and liability insurance. Most importantly, we remain in constant dialogue with owners and their captains in order to monitor performance and ascertain needs over time.
Such is the thoroughness of our captain and crew placement service that many have been moved to compare our operation to more established Human Resources services. We cannot comment on that. But we do know people are important, and we have access to some of the finest.
A great and experienced group that have lived up to their offer – to deliver excellence – whether you are on your boat or not.
As the Sunseeker Representative for the Australian East Coast who also offers yacht management services, I am often asked who I would use while in Europe. From my personal experience I am very happy to highly recommend the SYM team. A great and experienced group that have lived up to their offer – to deliver excellence – whether you are on your boat or not.
Trust is key and can only be earned, so when I say we trust Ben and ALL the team, I think that says it all. They have sorted all our yacht management needs from Berthing, Repairs, Maintenance, Crewing through to helping with local knowledge about trip planning, ports, sites to see and restaurants.
A major factor in the SYM package is their excellent engineering and service support – they have helped me several times- just knowing they are there if needed does take the stress out of keeping our boat in top shape and the skipper relaxed.
John & Susan Drake - owners M/Y Roger That & Sunseeker East Australia - Manhattan 60'